How secure are my private details?

Your privacy is a priority for us. Rest assured, we only share your information with third parties who comply with relevant data protection laws. Refer to our Privacy Policy for detailed information.

How should I proceed if the payment is declined?

If your payment is declined, please try again shortly. Verify your account balance if the issue persists. Should the problem persist, contact us at (mention email id) for assistance. We can handle the order manually if needed.

What is the process for placing an order?

Ordering is a breeze on our online platform. Simply locate the item, add it to your basket, log in, and proceed to order. An order summary will be sent to your email, and it'll be saved in your account. Reordering is easy using the "reorder" button on previous orders.

What is the process for retrieving my password?

Forgot your password? No worries! Find a password reset link on the customer log-in page. Follow the email instructions promptly delivered to your inbox to reset your password.

What payment methods do you accept?

Choose your preferred payment method from our diverse options, including credit card, debit card, net banking, or UPI. Your data's security is our priority, and we ensure it remains protected.

What if I don't get an item from my parcel?

While rare, if your package is missing an item, let us know via the contact form. Our customer support team will investigate the situation and ensure the missing item is promptly delivered to you.